Parked Support

Frequently Asked Questions

Getting Started

How do I save my parking location?
Simply tap the "Park Here" button on the main screen. Your current location will be saved instantly. You can also add a photo, notes, floor number, and zone to help you remember exactly where you parked.
How do I find my car?
Tap the "Navigate" button to see your car on the map with distance and walking time. You can also open directions in Apple Maps, Google Maps, or Waze.
Does the app work offline?
Yes! Your parking location is saved on your device and works without internet connection. The map may require internet to load, but your saved coordinates are always available.

Premium Features

What is AR Navigation?
AR Navigation uses your camera to show an augmented reality arrow pointing directly to your car. Simply hold up your phone and follow the arrow through parking garages and large parking lots.
What is Haptic Radar?
Haptic Radar makes your phone vibrate stronger as you get closer to your car. You can find your car even with your phone in your pocket.
What is Auto-Park Detection?
Auto-Park automatically saves your parking location when you disconnect from your car's Bluetooth or when the app detects you've stopped driving and started walking. No manual input needed.
Is Premium a subscription?
No! Premium is a one-time purchase. Pay once and unlock all features forever. No recurring charges.

Troubleshooting

Location is not accurate
Make sure Location Services are enabled for Parked in Settings > Privacy > Location Services. For best accuracy, select "While Using the App" or "Always". GPS accuracy depends on your environment - indoor locations may have lower accuracy.
AR Navigation is not working
AR Navigation requires camera access. Go to Settings > Parked > Camera and enable access. Also ensure you're holding your phone upright and there's enough light for the camera.
Auto-Park is not detecting my car
Make sure your car's Bluetooth is paired with your iPhone. Go to Parked Settings > Auto-Park and select your car's Bluetooth device. Also ensure "Always" location access is enabled for background detection.
How do I restore my purchase?
Go to Settings > Restore Purchases. Make sure you're signed in with the same Apple ID you used for the original purchase.